Shipping policy
Shipping Policy
Last updated: 15-10-2026
1. Where We Ship
We currently ship only within India.
2. Processing Time
Once your order is placed and payment is confirmed, we dispatch it within 1 - 2 business days.
3. Delivery Time
Orders are delivered within 3 - 4 business days after dispatch, across India.
Delivery timelines may vary slightly for remote or hard-to-reach pin codes.
4. Shipping Charges
We offer free shipping on all orders, with no minimum order value.
5. Payment Options
We currently accept prepaid orders only. Cash on Delivery (COD) is not available at this time.
6. Delivery Attempts
Our courier partner will attempt delivery up to 2 times before the order is returned to us.
Please make sure your address and phone number are correct, and that someone is available at the address to receive the order.
7. If Delivery Fails
If delivery fails because of an incorrect address, being unreachable, or the order being refused, and you'd like it reshipped, the reshipping cost will need to be borne by you.
If you'd prefer a refund instead of reshipment in this situation, please see our Return, Refund & Cancellation Policy.
8. Tracking Your Order
Once your order is dispatched, you'll receive a tracking link via email. You can also track your order anytime from My Account.
9. Questions?
Write to us at hello@arthala.com and we'll be happy to help.