Terms of service
Terms & Conditions
Last updated: 15-10-2026
1. About ARTHALA
This website, www.arthala.com is owned and operated by ARTHALA with its registered office at Vadodara, Gujarat.
ARTHALA is a direct-to-consumer fashion brand. By visiting or shopping on this Website, you agree to these Terms & Conditions ("Terms"), along with our Privacy Policy, Shipping Policy, and Return, Refund & Cancellation Policy.
2. Accepting These Terms
By using this Website or placing an order, you confirm that:
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You are at least 18 years old, or are using the Website with a parent/guardian's involvement
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The information you provide (name, address, contact details, etc.) is accurate and current
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You agree to follow these Terms and our other policies
If you do not agree with any part of these Terms, please do not use this Website.
3. Your Account
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Keep your login details confidential - you're responsible for activity under your account
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Tell us right away at hello@arthala.com if you suspect unauthorised use of your account
4. Orders & Pricing
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Orders are subject to acceptance and stock availability. We may cancel an order (fully or partly) if a product is out of stock or if we suspect fraud or an error.
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We try to keep prices and product details accurate. If we spot a pricing or listing error after you've ordered, we'll contact you before proceeding - you can choose to continue at the correct price or cancel for a full refund.
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Prices are shown in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless stated otherwise.
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Product images are for illustration. Actual colour may vary slightly due to lighting, screen settings, or photography - this isn't considered a defect.
5. Intellectual Property
Everything on this Website - the ARTHALA name, logo, designs, photographs, and text belongs to ARTHALA or our licensors and is protected under Indian copyright and trademark law. You may not copy, reproduce, or commercially use this content without our written permission.
6. Third-Party Links
Our Website may link to third-party sites (for example, payment gateways). We don't control these sites and aren't responsible for their content or practices. Please check their own terms separately.
7. Fair Use of the Website
You agree not to:
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Use the Website for any unlawful purpose
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Try to gain unauthorised access to our systems or another user's account
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Interfere with the security or normal functioning of the Website
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Post or share anything abusive, defamatory, or infringing on someone else's rights
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Use bots or scrapers to extract data from the Website without our permission
We may suspend or restrict access for anyone who breaks these rules.
8. Limitation of Liability
We work to keep this Website accurate, secure, and available, but we can't guarantee it will always be error-free or uninterrupted. To the extent allowed by law, ARTHALA isn't liable for any indirect or incidental loss arising from your use of the Website, beyond the value of the order in question.
9. Indemnification
You agree to hold ARTHALA harmless from any claim arising out of your misuse of the Website or breach of these Terms.
10. Suspending or Ending Access
We may suspend or end your access to the Website, or cancel your orders, if we reasonably believe you've violated these Terms, attempted fraud, or misused our services.
11. Force Majeure
We won't be responsible for delays or failures caused by events beyond our reasonable control - natural disasters, strikes, government action, or courier/network disruptions, for example.
12. Changes to These Terms
We may update these Terms occasionally to reflect changes in our business or the law. The updated version will be posted here with a new "last updated" date. Continuing to use the Website after changes means you accept the updated Terms.
For any other questions about these Terms, write to us at hello@arthala.com
13. Related Policies
Please also read our:
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Privacy Policy
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Shipping Policy
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Return, Refund & Cancellation Policy
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FAQs
These policies are all part of your agreement with us when you shop on ARTHALA.